You might find that some of the first vídeos don´t have English subtitles. Please, select the automated subtitles for those.
The podcasts are in Portuguese.
Cult. Independent library in the XXI Century (in Portuguese)
A sales career: Margarida Abreu - Ventask (in Portuguese)
CXBlog 1st anniversary (in Portuguese)
Intendente Carlos Martins. Portuguese Emergency 112 - centro operacional Sul (in Portuguese)
STCC - Portuguese Call Center Workers Union (in Portuguese)
André Eloca, Prémio Fortius para Responsável de Contact Center 2019 (in Portuguese)
Prémios Fortius 2019 - Supervisor - Filipe André (in Portuguese)
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