Contacto: +238 522 89 85 (chamada rede móvel Cabo Verde) Email: manuel.alcada@happywork.pt
Português English
menu
close
Português English

YouTube / Podcasts

You might find that some of the first vídeos don´t have English subtitles. Please, select the automated subtitles for those.
The podcasts are in Portuguese.
How to create a monitoring checklist
3 Golden rules/calibration in quality monitoring
How to define a sample in quality system
"New normal" leadership - training.
How to manage customer expectations.
"New normal" leadership - schedules
"New normal" leadership - team communication
contact centers big secret
"New normal" Leadership - onboarding
"New normal" leadership - hybrid teleworking

Let's talk?

Let's do it!
Métodos de Pagamento 2021 © Manuel Alçada. Developed by Inovlancer
close
In the event of a dispute, the consumer may use an Alternative Dispute Resolution Body::

CICAP – Tribunal Arbitral de Consumo
Rua Damião de Góis, 31, Loja 6, 4050-225, Porto
+351 22 550 83 49 / +351 22 502 97 91
cicap@cicap.pt

More information on Portal do Consumidor www.consumidor.pt