You might find that some of the first vídeos don´t have English subtitles. Please, select the automated subtitles for those.
The podcasts are in Portuguese.
"Your call is important for us". Is it really? (in Portuguese)
Contact Center Leadership impact on the Costumer Experience 2025 - study presentation (in Portuguese)
Digital Inside, CGI Late Night IT - Ai and contact center support (in Portuguese)
Synchro interview (in Portuguese)
Portuguese Contact Center Association - 2023 Benchmarking Study main findings
Sales phone script - yes or no? (in Portuguese)
Ana Rita Simões, from Allianz, and her experience with Happy Work
Pedro Lanceiro, from Daiichi-Sankyo, and her experience with Happy Work
Cláudia Serra, from CTT, and her experience with Happy Work
Portuguese Medical Emergency through 112 - interview with Paulo Pinto (in Portuguese)
menu
2021 © Manuel Alçada. Developed by Inovlancer