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Portuguese Contact Center Association - 2023 Benchmarking Study main findings
Sales phone script - yes or no? (in Portuguese)
Ana Rita Simões, from Allianz, and her experience with Happy Work
Pedro Lanceiro, from Daiichi-Sankyo, and her experience with Happy Work
Cláudia Serra, from CTT, and her experience with Happy Work
Portuguese Medical Emergency through 112 - interview with Paulo Pinto (in Portuguese)

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