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Alexandra Gomes, from Carris, interviewed. About customer relationship in a public sector transport company
Vânia Delgado, UCALL's managing director, interviewed
Susana Cipriano. Digital customer service in the banking sector.
Luísa Figueiredo interviewed. We talk about her projects, leadership, feminism,...
Márcia Machado, from Genesys, and her passion for sales
The future of work. From an interview to OQCQ youtube channel (in Portuguese)

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cicap@cicap.pt

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