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Get great content on customer service, sales and leadership.
We don't send commercial blah blah!

"Your call is important for us". Is it really? (in Portuguese)
Contact Center Leadership impact on the Costumer Experience 2025 - study presentation (in Portuguese)
Digital Inside, CGI Late Night IT - Ai and contact center support (in Portuguese)
Synchro interview (in Portuguese)
Portuguese Contact Center Association - 2023 Benchmarking Study main findings
Sales phone script - yes or no? (in Portuguese)

For additional cx content:

Call center helper www.callcentrehelper.com Cxblog www.gocontact.pt/blog Clientesa portal.clientesa.com.br

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More information on Portal do Consumidor www.consumidor.pt