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YouTube / Podcasts

You might find that some of the first vídeos don´t have English subtitles. Please, select the automated subtitles for those.
The podcasts are in Portuguese.
covid19 leadership pack (in Portuguese)
Side by Side. What is it really for and how to use it.
EPOS Sennheiser Adapt 660 (PT)
The Unified Quality Indicator
O temível auditor. A postura que deve ter a equipa de qualidade.
2020 Happy Work Christmas video (PT)
CXBLOG - A fórmula mágica da satisfação do cliente (PT)
Evaluation without checklist
COVID19 Portuguese Government Measures (PT)
Who should audit your contacts?

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+351 22 550 83 49 / +351 22 502 97 91
cicap@cicap.pt

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