Directory (in Portuguese)

See the contact center suppliers directory here.
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2clix Portugal
SaaS platform for Contact Centers quality service monitoring. Monitoring your company's quality service should be one of your business priorities. Listening to your customer and your service team allows you to understand existing needs and develop improvement actions. Our ... ver mais
Armatis-lc Atlantic
Customer support, recruitment and loyalty strategies design and management specialist
Automaise SA
AUTOMAISE is a low-code SaaS platform that allows the rapid construction of AI solutions for the automation of customer care processes. On this platform, Automaise offers a set of pre-built products based on artificial intelligence that allow, with a reduced implementation e... ver mais
Corporate telephony, collaboration and CX provider. Our focus is on the Clients and Employees of Organizations and as we try to positively influence their daily capacity to solve daily communication challenges, through our ballast of over 20 years, humanizing relationships ... ver mais
Beedoo Edtech is the definitive solution for communication, training and knowledge base for service teams. Using concepts of Social Learning and Gamification, your team will love and become super engaged. Job satisfaction, quality and productivity will increase in your opera... ver mais
Closer Consulting
A Data Science company specialized in Business Intelligence, Advanced Analytics & Artificial Intelligence
Collab develops software for contact centers in a cloud-based architecture and has a strong focus on innovation. It has grown internationally through SaaS solutions for contact centers and by innovative solutions in the area of automation, artificial intelligence and gamific... ver mais
Connecta Avanzia Contact Solutions Lda
Contact Center, Insurance Mediation and Credit Intermediation services provision
Eurofirms Empresa Trabalho Temporário Lda
For more than 25 years, at Eurofirms we have consolidated a management model based on the Human Resources sector values, based on three fundamental pillars: People, innovation and excellence. People First is an inspiring space where companies and professionals can share co... ver mais
G9Telecom is a telecommunications operator registered with ANACOM and a IT services and applications provider for Telecom. Through its G9Energy brand it also sells electricity and natural gas. G9Telecom has several contact center companies among its customers and customize... ver mais
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also imp... ver mais
Go Connection S.A.
GoConnection's main mission is to offer contact center solutions in full outsourcing or insourcing. We specialize in customer experience and make our knowledge available to our partners.
GoContact is a native Cloud Contact Center as a Service solution, with integrated omni channel solutions and artificial intelligence.
Company with 30 years of experience in market research.
INTERSOFT® is CXM, EXM, HCM, WFM provider of solutions, services and people for internal and external customer service, support, human resources, technology and financial departments of companies that operate in a wide variety of sectors, such as: automotive , finance, bpo's... ver mais
For fifteen years Connecta has been helping its partners achieve their goals in a wide variety of fields. From banking to insurance, health, energy, and transport, we have been able to take on the challenges posed and turn them into obstacles overcome. The combination of ex... ver mais
Liguem is a digital marketing company focused on increasing our partners sales.
Lumidee Portugal Lda
Lumidee is the only Portuguese company specialized in headsets. It sells headsets from jabra, Poly and Sennheiser. With local Stock and technical assistance service.
Magnelusa SA
Official Epos-Sennheiser Headsets and Conference Products distributor
Mediafone - WebAudioStore
Audio content producer specializing in professional voice guide voiceover for IVR and e-learning systems. International platform for professional speakers, native to more than 100 languages. /
Mitel is a Communications world leader manufacturer. We are present in more than 100 countries, including Portugal and we have more than 70 Million customers who daily use our UC, Mobility, Collaboration and Contact Center technology.
We are a human resources reference company operating in the areas of temporary work, outsourcing, field marketing, information technology, specialized recruitment and selection and facility services. We have a permanent staff of 160 Employees to provide our services and more... ver mais
More than 20 years experience market research company, offering Customer satisfaction assessment, Customer journey and user experience services, using quantitative and qualitative methods
NewSpring Services
NewSpring Services is a Service Outsourcing company in the area of ​​BPO and Contact Center
Numintec Comunicações
Since 2002, our commitment to R&D allows us to have a platform with our own technology, 100% in the real cloud, which facilitates integration with any other customer system, as well as the ability to adapt to their specific needs.
Olos Tecnologia
Fully meet the needs of our customers and contribute to the prosperity of the market and our customers.
Poly, a multinational American company, was created in 2019 as a result of the merge of two brands: Plantronics, which is the world leader in the development, production and distribution of headsets, founded in 1961, and Polycom which is a reference in the audio and video c... ver mais
We provide customer service solutions, innovating in technology and process optimization, offering a specialized support structure, guided by quality drivers focused on efficiency, productivity and flexibility.
Excellence, Innovation and Intelligence are characteristics that define Reditus, our ambition and what we can do for your business. Reditus services integrate People, Processes and Technologies in order to optimize and automate, allowing higher levels of efficiency, more ro... ver mais
RHmais, SA, Organização e Gestão de Recursos Humanos
Since 1987, provides Human Resources Organization and Management Services (Recruitment and Selection, (e-) Training, Business Consultancy, Human Resources and Quality Management); Contact Center Management and Temporary Work (through its Multitempo subsidiary)
SIBS - Processos SA
Entity providing Contact Center, Quality Audits and Business Process & Transformation Outsourcing services, with its own facilities and technology, fully qualified for omnichannel and monitoring new market trends. We place technological innovation at the center of our operat... ver mais
Talkdesk® is the contact center in the cloud for companies obsessed with providing a excellent customer experience. Combining enterprise-class performance with an intuitive use, Talkdesk CX Cloud ™ allows you to adapt your contact center to the changing needs of your custome... ver mais helps companies automate their internal and customer service communications through Chatbots and Email Bots with Artificial Intelligence.
Voxmedia - Comunicação e Marketing S.A.
Voxmedia is a Communications and Marketing company specializing in the best audiovisual and voice solutions. Present in the market since 2003, we help companies identify their marketing strategy to communicate better with their customers, suppliers, partners and employees. ... ver mais
worldIT, Sistemas de Informação
CRM (Salesforce e Siebel) and Mobile solutions

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