YouTube / Podcasts

You might find that some of the first vídeos don´t have English subtitles. Please, select the automated subtitles for those.
The podcasts are in Portuguese.
14 tips for a top IVR (in Portuguese)
20 tips for awarding prizes #2 (in Portuguese)
20 tips for awarding prizes #1 (in Portuguese)
13 gold rules for an effective meeting (in Portuguese)
UNBABEL - human and bots for a common cause (in Portuguese)
Should I use scripts? (in Portuguese)
Great Place to Work history (in Portuguese)
Cult. Independent library in the XXI Century (in Portuguese)
A sales career: Margarida Abreu - Ventask (in Portuguese)
CXBlog 1st anniversary (in Portuguese)

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