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YouTube / Podcasts

You might find that some of the first vídeos don´t have English subtitles. Please, select the automated subtitles for those.
The podcasts are in Portuguese.
Frederico Santos, from Continente Labs - cashierfree supermarkets, bugbased food and much more about the future of distribution
Cláudia Rodrigues. L4S model for lead management: combining digital marketing and contact center
Paulo Palha, from Krow. Would you like to work from a 5* hotel lounge?
Luís Dias, from POLY. The headset importance, and how to choose one. Remote work.
Alexandra Gomes, from Carris, interviewed. About customer relationship in a public sector transport company
Vânia Delgado, UCALL's managing director, interviewed
Susana Cipriano. Digital customer service in the banking sector.
Luísa Figueiredo interviewed. We talk about her projects, leadership, feminism,...
Márcia Machado, from Genesys, and her passion for sales
The future of work. From an interview to OQCQ youtube channel (in Portuguese)

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